Host
Quinta Filippa is set on 35 hectares of Portuguese countryside. With personalized stays that include farm-to-table dining and daily activities focused on regenerative wellbeing, it offers a sanctuary designed to feel like home.
We are looking for a Host to join our team — someone who will be the heart of guest relations before, during, and after their stay. This role is perfect for a warm, organized, and service-oriented individual with experience in hospitality.
Responsibilities
Handle guest inquiries, assist with bookings, and coordinate arrivals to ensure a seamless experience.
Welcome guests upon arrival, introduce them to the property, and provide a warm send-off at departure.
Serve as the main point of contact for questions, requests, and personalized recommendations, ensuring exceptional service throughout their stay.
Assist guests in customizing their visit with treatments, private sessions, and other personalized offerings.
Support daily operations by ensuring guests have everything they need, from coffee and water to other comforts.
Gather feedback, maintain relationships, and create guest profiles to track preferences for future stays.
Support the team across departments as needed to uphold the highest level of hospitality.
Qualifications
Experience in hospitality, guest relations, or luxury service (preferred but not required).
A warm, welcoming personality with a natural ability to connect with people.
Excellent organizational and communication skills.
Fluency in English (Portuguese and other languages are a plus).
A proactive and detail-oriented approach to service.